Shipping Policy

We Ship our Kwanga's worldwide. Fresh from production.

At Kwanga.ca, the health and safety of our customers, staff, and community are always our top priority. To help prevent the spread of covid and support our customers' and employees' well-being, we now offer a contactless delivery service to your home via Canada Post. 

We are always keen to adjust our services to put our customer's and staff's safety first. 

Please allow 1-2 business days to process your order. We ship every day. The shipping timeframe will vary depending on the option you select during checkout. Since it is a perishable item, we recommend choosing a shipping timeframe of fewer than seven days. If you have any issues with your order, please get in touch with us!

Kwanga is a food product, therefore, perishable. We cannot be liable for products damaged due to extended shipping or customs delays. 

If multiple delivery attempts are made and the package is returned to us, we regret to inform you that the item cannot be refunded or resent. In such cases, a new order will need to be placed to receive the item. We appreciate your understanding and cooperation.

All orders will arrive in a double-sealed package, ready to open, reheat, and eat. 

All kwanga's are produced and shipped from Ottawa, Canada.

 

BSE IMPORT-EXPORT

By appointment only 

196 Jeanne Mance St # 5 

Ottawa, ON, K1L 6M2